About Our Shipping

What started as simply selling a few blueberry plants to close friends has now burgeoned into a thriving retail plant nursery. We set up a website in 2017 just for the purpose of letting local Seattleites see what we had available at our store. When we began receiving calls from as far away as New York asking us if we could ship to them we were reluctant. We actually had someone fly from New York to Seattle to pickup plants once! haha #plantpeople # funnybunch. Fast forward to 2020 and we are now confident and excited to be offering our products to clients all over the US! We offer shipping for the following sizes of plants- 1 Gallon, Tree Pot, 2 Gallon, 3 Gallon, 5 Gallon and Bare-root.

Shipping Schedule

We do our best to ship out all plant orders within just a few days of receiving the order. Orders are typically 1-4 days in transit. It is only when shipping across the country to the Southeast and Northeast do plants take longer. Your plants are tucked away in their boxes with care, we have had very little issue shipping most all our plants out. However, if we find that the weather is too hot or too cold for the plants you have ordered we will delay shipments to ensure that they arrive to you healthy.

Shipping Rates

Shipping rates are based upon the state and region in which we are shipping to and the size of plants you are ordering. We are located in Seattle, WA so naturally plants shipped across the country will have high shipping costs. Shipping costs are calculated first by applying a fixed rate for the size of plant and then adding a quantity cost. A simple example is as follows- you live in california and ordered 2 – 1 gallon plants. The fixed cost for 1 gallon plants is $16 to California, every 1 gallon plant ordered is charged a $5 shipping cost. Thus you have: $16+($5*2)= $26 in shipping. As you can see shipping goes up only incrementally by $5 for each additional plant. This makes purchasing in bulk the most cost effective way for us to get plants to you!

Packaging and Pruning

1 gallon and tree potted plants are almost always shipped in 36″ tall boxes. plants will be pruned to accommodate this size box. 3 gallon citrus are often shipped in 36″ tall boxes as well. 80-90% of all our bare-root fruit trees are 7/8 to 1″ caliper trees, many are 6-8′ tall. All bare-root plants will be pruned to fit in a roughly 5’6″ tall box. Our trees are definitely on the larger size compared to what other online nurseries are shipping out. When people are tired of receiving little 1 year old trees they turn to us! We are constantly getting reports of our trees producing the same year or next year after planting. These are well branched trees with good root systems-exactly what you want when buying fruit trees online!

Any item on our website that has a ‘potted’ variation is a fruit tree that is too large to be shipped. When you go thru the checkout process it will not let you place your order to be shipped if you have these items in your cart. An example would be the popular Stark Saturn Donut Peach- if you choose the potted variation of this plant and choose shipping at checkout it will not let you place the order. We can however ship out the bare-root variation of this plant and do so often!

How to Order from our Website

If you are having issues navigating the different shipping options available to you or you are used to ordering plants from catalogs or via the phone this simple video will help you learn the easy steps it takes to buy plants from us. We want to make the buying process easy and stress free- we hope this video helps! On rare occasions we will take an order over the phone but understand the only system we have in place is to take your information and input it into our website. Thanks!

-Troy

Warranty and Return Policy

We guarantee our plants to arrive healthy and true to type. If your order arrives damaged or a plant fails to establish within 14 days of delivery, please contact us and we will work with you to provide a replacement or store credit when appropriate. We may request photos to verify plant condition before issuing any replacements or credits.

Because live plants are perishable, we cannot accept returns once a plant has been planted, repotted, or grown on your property.

If you wish to return a plant within 14 days of delivery, return shipping is the responsibility of the customer. Returned orders may be subject to a restocking charge to cover handling and processing. Shipping charges and transaction processing costs are non-refundable.

If an order needs to be canceled before shipment, we may deduct the non-refundable payment processing cost charged by your payment provider.